Terms of service

Terms of Service – Nelly’s Secret Sauce

This website is operated by Nelly’s Secret Sauce. Throughout the site, the terms “we”, “us” and “our” refer to Nelly’s Secret Sauce. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or have given consent for a minor to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose.

2. Products & Services

We specialize in sauces and seasonings intended for consumption. All products are subject to availability.

We reserve the right to:

  • Limit quantities of any product
  • Discontinue products at any time
  • Refuse service to anyone for any reason

We make every effort to display products accurately, but we cannot guarantee that your device will display colors exactly as they appear.

3. Pricing & Payments

All prices are listed in USD and are subject to change without notice.

We reserve the right to:

  • Modify pricing at any time
  • Cancel or refuse any order
  • Limit or cancel quantities purchased per person or household

If we make a change to or cancel an order, we may attempt to notify you using the contact information provided at checkout.

4. Order Accuracy & Billing Information

You agree to provide current, complete, and accurate purchase and account information.

We are not responsible for delays or issues caused by incorrect shipping information provided by the customer.

5. Shipping & Delivery

Shipping times are estimates and not guaranteed.

Nelly’s Secret Sauce is not responsible for:

  • Carrier delays
  • Lost or stolen packages marked as delivered

Once an order is handed off to the carrier, responsibility transfers to the shipping provider.

6. Returns & Refunds

All returns and refunds are governed by our Refund Policy. By purchasing from our store, you agree to that policy.

7. Promotions, Discounts & Giveaways

All promotions, discounts, and giveaways are subject to change or cancellation at any time.

We reserve the right to:

  • Limit usage per customer
  • Cancel orders that misuse promotional offers

8. Intellectual Property

All content on this site, including logos, product names, branding, images, and text, is the property of Nelly’s Secret Sauce and may not be used without permission.

9. Limitation of Liability

Nelly’s Secret Sauce shall not be liable for any damages resulting from the use or misuse of our products.

All products are used at the customer’s own risk.

10. Indemnification

You agree to indemnify and hold harmless Nelly’s Secret Sauce from any claim or demand arising from your breach of these Terms or misuse of the Service.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

12. Contact Information

For questions about these Terms, please contact us at:
Support@Saucelier.com